2) Who We Are

High Court Debt Recovery Bailiffs We are also known as “Direct Collections”, “HCDRB-GROUP” . We manage and make decisions about personally identifiable information we hold, as well as conducting specific activities using data provided by other companies, on their behalf.

This document and references to “HCDRB-GROUP” and “we” and “us” apply equally to all the group companies.

3) What We Do

HCDRB-GROUP collects debts owed to clients on their behalf via Debt Recovery, enforcement of High Court Writs, and performs other services related to these matters. This often involves receiving personal information from our clients so that we can effectively carry out our services, some of which are externally regulated. We also transfer information to other companies that perform specific actions at our request, and this may involve the transfer of personal data for that purpose.

HCDRB-GROUP is committed to safeguarding your privacy. Contact us at contact@hcdrb-group.org if you have any questions regarding the use of your Personal Data.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy. This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions you also agree to this Policy. In the event of a collision of terms used in Terms and Conditions and Privacy Policy, the latter shall prevail.

4) The Law

HCDRB-GROUP is based in England and thus subject to the law applicable in England & Wales. In the case of data protection, the primary legislation in effect from 25th May 2018 is Regulation EU 216/679 (the General Data Protection Regulation), as well as the Data Protection Act 2018.

5) Data Protection Principles

• Processing is lawful, fair, transparent.
• Processing is limited to the purpose.
• Processing is done with minimal data.
• Processing is limited with a time period.
• We will do our best to ensure the accuracy of the data.
• We will do our best to ensure the integrity and confidentiality of data.

6) Data Subject’s Rights

• Right to information
• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object to processing
• Right to object to automated Processing
• Right to data portability
• Right to lodge a complaint
• Right for the help of supervisory authority
• Right to withdraw consent

7) Where We Get Your Personal Information

Information about individuals may originate from different sources, including being collected from the person themselves. HCDRB-GROUP will disclose the source of any data held about a person upon their request if there is no overriding legal requirement not to do so. Such requests should be directed to the Data Protection Officer (DPO).

8) The Personal Data We Collect and How We Use It

8.1) Information that we collect automatically

When you visit HCDRB-GROUP’s Website, certain personal information can automatically be collected from your device...

8.2) What personal information does HCDRB-GROUP collect when you engage our Services

HCDRB-GROUP stores and uses information that could be used to identify a living person...

8.3) Human Resources

We Process Personal Data under the legal basis of: 'Performance of a Contract' and/or 'Legal Requirement' and/or 'Consent' and/or 'Vital Interest' and/or 'Legitimate Interest' and/or 'Public interest'...

8.4) Sales

We Process your Personal Data under the legal basis of 'Performance of a Contract' and/or 'Consent'...

8.5) Marketing

We Process Personal Data under the legal basis of 'Performance of a Contract' and/or 'Consent'...

8.6) Purchasing

We Process your Personal Data under the legal basis of 'Performance of a Contract' and/or 'Legal Requirement' and/or 'Vital Interest'...

8.7) Service Delivery

To deliver services to our clients, we collect, store, and use personally identifiable information...

8.8) Publicly Available Information

We might gather information about you that is publicly available.

8.9) Other Information

We reserve the right to anonymise Personal Data gathered and to use any such data...

8.10) Automated Decision Making

HCDRB-GROUP does not currently utilise automated decision-making functions within its business.

We value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.

For any questions or concerns regarding this policy, feel free to contact us at contact@hcdrb-group.org.